With Managed VoIP service, you get advanced features including the ability to manage calls through a Web portal with features such as findMe/follow me, remote user, voice mail sent to email, and selective forwarding.

An Internet T1 (or T-1) T1 is a symmetrical local access connection to an Internet port that allows for downloads and uploads of up to 1.5 Mega Bits Per Second (Mbps) which is 30 times as fast as a 56 Kilo Bits Per Second (Kbps) dial-up connection over a standard Plain Old Telephone Service (POTS) phone line.

VoIP can provide big company telephone features on a small company budget. You are not merely trading one system for another: VoIP represents the next generation of telephony and messaging: Control calls anytime from anywhere, view incoming calls, view missed calls, view calls you have placed, view your voice messages like emails (find the voice message you want to listen to first – listen to it through your phone, remotely, or on any sound-enabled computer, forward it to another user or an email box), click to call people in your contact directory, enjoy four-digit dialing to all of your locations, etc.

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Multiprotocol Label Switching (MPLS) is a data network protocol that uses Class of Service (CoS) to prioritize different types of data packets across a shared network to facilitate the convergence of voice, video and data applications.

Ethernet is the most widely-used data network protocol today. Standardized as IEEE 802.3, the Ethernet protocol is used for local area networks (LANs) at the Layer 1 (Physical Layer) and Layer 2 (Data Link Layer) of the OSI networking model.

Digital Subscriber Line Service (DSL) has become a very popular Internet access service. This is because DSL uses the existing copper pairs that already exist between most customer premise offices and the local phone company central office (CO). A DSL connection is set up between a DSL modem at the customer premise and a DSL access multiplexer, or DSLAM, at the phone company central office. Both voice and data can be run across the same DSL connection by using a filter to separate voice traffic from Internet traffic.

On Telecom Links, you can learn how an Internet T1 works and why it is more reliable than DSL or cable.

If you are looking for clear, concise definitions of telecommunication terms and explanations of telecom services, especially how they are used and how they work, TelecomLInks is a great place to start.

MPLS can be used to facilitate layer 3 IP VPNs, layer 2 VPNs, Quality of Service (QoS), Class of Service (CoS) and to guarantee Service Level Agreements.